Introduction
At Whipped Body Butters & Soaps LLC, customer satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds and exchanges are granted for purchases made through our website [http://www.whippedbodybuttersandsoaps.com](http://www.whippedbodybuttersandsoaps.com). By making a purchase with us, you agree to the terms of this Refund Policy.
Returns and Refunds
Due to the nature of our products, we do not accept returns or exchanges. However, we are committed to ensuring you are happy with your purchase. If you receive a damaged or defective item, please contact us within 7 days of receipt to initiate a refund or replacement.
Damaged or Defective Items
Notification
If your order arrives damaged or defective, please contact us within 7 days of delivery at [Your Email Address] with your order number, a description of the issue, and photos of the damaged or defective product. – **Resolution**: Upon receiving your notification and verifying the issue, we will offer you a replacement or a full refund, including any applicable shipping costs.
Incorrect Orders
Notification
If you receive an incorrect item, please contact us within 7 days of delivery at [Your Email Address] with your order number and a description of the issue. – **Resolution**: We will arrange for the correct item to be sent to you at no additional cost. If the correct item is no longer available, we will issue a full refund, including any applicable shipping costs.
Refund Process
Processing Time
Non-Refundable Items
Gift Cards
Contact Information
Gift Cards
If you have any questions or need further assistance with our Refund Policy, please contact us at: Whipped Body Butters & Soaps LLC — Thank you for choosing Whipped Body Butters & Soaps LLC http://www.whippedbodybuttersandsoaps.com/ We appreciate your business and are committed to providing you with the highest quality products and service